If you cannot access your user account at lamusainstrumentos.es, you can easily recover your password.
To do so, follow these steps:
- Go to the page to request a new password: https://lamusainstrumentos.es/index.php?route=account/forgotten
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We will send you instructions to reset your password.
ℹ️ If you do not receive anything, wait a few minutes and check your SPAM folder.
ℹ️ If you receive an error message, it is possible that your account was not registered with the email address you have indicated. Is it possible that you registered the account with another email address? Try it just in case.
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Change your password to another one for security reasons once you have successfully logged in to your account. You can do it from the "Change password" menu or directly from here: https://lamusainstrumentos.es/index.php?route=account/password
- If you still can't recover your account, contact us to help you.
Remember: La Musa will never ask you for your password by email, phone or any other means. Also, we do not have access to your stored password.